Once your order has shipped, you will receive a confirmation email containing your tracking number and a link to follow your shipment. Please allow our standard processing and handling time of 5–7 business days before tracking information becomes available.

To check on an order, you can also log in to your account to view your order status and any tracking details we have added.

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Need an update?

Contact us with your order number and we will get you a status right away:

  • Email: vintj@carpartsdirectstore.com
  • Live Chat: available on every page of our site
  • Support Hours: 24 hours a day, 7 days a week

Please have your order number ready so we can assist you as quickly as possible.